Borrowing & Returns

Track Your Delivery

Follow your pieces from our archive to your door. You'll receive updates via email or text when your selection is prepared, shipped, and out for delivery. Each rental includes complimentary white-glove delivery and pickup.

Schedule a Pickup

Ready to return your pieces? Schedule your pickup at least 24 hours in advance. We'll collect everything at your convenience—Simply leave items in the garment bag provided and leave that with the concierge or front desk. We’ll retrieve it.

Returns & Policies

Page content: Understand our borrowing periods, late return fees, and damage policies. We believe in transparency and treating each piece with the respect it deserves. Minor wear is expected; honesty is appreciated.

Delivery Times & Areas

We currently serve Manhattan, Central London Zones 1-4, Paris Intra-muros, and Aspen with same-day and next-day delivery options. Browse the our delivery calendar of any items you wish to request to see available time slots.